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  Title Copies
Bridging Troubled Waters : Conflict Resolution From the Heart 
Edition: 1 
Year: 2002 
ISBN: 0787948217 
ISBN 13: 9780787948214 
 1 
Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger -- and the Strategies That Resolved Them 
Edition: 1 
Year: 2006 
ISBN: 0787980382 
ISBN 13: 9780787980382 
 1 
The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict 
Edition: 1 
Year: 2010 
ISBN: 0470835176 
ISBN 13: 9780470835173 
 2